Dear valued guests and partners,
We at Kololo Game Reserve acknowledge the seriousness of the Covid-19 virus, the health and safety of our guests is of utmost importance. Therefore we keep a close eye on the developments and change our policies and protocols to the changing circumstances. More information about Covid-19 on the South African government’s Covid-19 portal: www.sacoronavirus.co.za.
You can still book with us!
We are open for visitors, contact us for specifics!
Our social media and reservations team are online, so please keep in contact! Feel free to e-mail us on email@example.com to find out about traveling in the future and booking your safari and wildlife experience at Kololo.
Travel Plans? Tips Going Forward
- Rather than cancelling your holiday, we suggest postponing your travel dates by a few months to give the virus a chance to be contained.
- Look at direct flight options to alleviate additional connections in transit.
Your travel safety when staying at Kololo
The safety and security of our guests and Kololo-team members is our highest priority. Our team members have been trained to maintain the highest standards of cleanliness and hygiene. In response to COVID-19, we have taken additional measures developed by global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous.
We are Covid-19 compliant, the government regulations are implemented and adhered to at Kololo. Feel free to contact us should you have questions about these regulations and your stay with us.
For guest who have booked with us during a period when travel is not possible, we are trying to find a solution.
Unfortunately we do not operate in a climate where there is sufficient support for businesses that have to refund cancellations, or for individuals who might lose (part of) their job.
We are therefor focussed first and foremost on the continuity of our lodge and helping our staff through this difficult period. So they will be there to welcome you as our valued guests, once the travel restrictions have been lifted.
We understand that everyone who has booked with us has their own specific circumstances, and we are trying our hardest to balance everyone’s requests. Please contact our reservations for any questions about your booking via firstname.lastname@example.org or tel: +27 (0)14 721 0920.
We look forward to welcoming you to Kololo in the near future.
Ton, Yvonne, Tanya, Thomas and the rest of Kololo’s team